This policy takes effect from 1st June 2026.
About this policy
LA DERMA operates this website and is responsible for looking after any personal data collected through it. If you have a question about how your information is handled, you can reach us by email at ladermaplymouth@gmail.com or by phone on 07983 570049.
When you fill in a contact form on the site, the details you enter are sent to LA DERMA so we can respond to your enquiry. If you have submitted a form and want to ask about the information you provided, please get in touch using the details on our contact page to speak with the relevant person directly.
Our approach to your privacy
This page explains how LA DERMA collects, uses and safeguards the information you share with us when you visit this website. Protecting your privacy matters to us, and whenever we ask for details that could identify you, we will only use them in the ways set out here.
We may revise this policy from time to time, so it is worth revisiting this page occasionally to check you are comfortable with how things stand.
Information we may collect
While you use the site, we may gather:
your IP address;
contact details such as your email address;
broader details such as your postcode, together with your preferences and interests.
How we use the information we collect
We collect this information to better understand what you are looking for and to improve the service we offer. In practice, that includes:
refining the content and layout of our web pages;
developing and improving our products and services;
where you have opted in via our contact form, occasionally emailing you about new products, offers or news we think you will want to hear about;
contacting you from time to time for market research, which we might do by email, phone or post;
tailoring the website to reflect your interests.
Keeping your data secure
We take the security of your information seriously. To guard against unauthorised access or disclosure, we have put appropriate physical, electronic and managerial measures in place to protect the information we collect online.
How we use cookies
A cookie is a small text file that, with your permission, is stored on your device. Cookies allow a website to recognise you and respond to you as an individual — for example, by remembering your preferences. They also help us see which pages visitors find useful so that we can keep improving the site.
We use traffic-log cookies to understand which pages are being visited. This helps us analyse how people move through the site and improve it, and we use this data for statistical purposes only. A cookie does not give us access to your device, or to any information about you beyond what you choose to share with us.
You are free to accept or decline cookies. Most browsers accept them automatically, but you can usually adjust your settings to refuse them if you prefer. Please bear in mind that doing so may stop some parts of the website working as intended.
Links to other websites
You may find links to other websites of interest on our pages. Once you follow a link away from our site, please be aware that we have no control over the destination. We cannot take responsibility for how those sites protect or use any information you give them, and they are not covered by this policy. We would encourage you to read the privacy notice on whichever site you visit.
Managing your information
You can limit how your personal information is collected or used in the following ways:
whenever a form on the site asks for your details, you will find a tick box you can use to give or withhold consent for us to capture them;
if you have previously agreed to us using your details for marketing and later change your mind, you can let us know at any time by writing to or emailing us at ladermaplymouth@gmail.com.
We will not sell, share or rent your personal information to other organisations unless you have given us permission or we are legally required to do so. With your agreement, we may pass on promotional information from selected third parties we think might interest you.
Under data protection law you have the right to see the personal information we hold about you. To request a copy, please write to us at 235 Union street, Office 2 Stonehouse, Plymouth, PL1 3HN, UK or email ladermaplymouth@gmail.com. If you believe anything we hold about you is incorrect or incomplete, please tell us as soon as you can at the same address and we will correct it promptly.